Your RightsAmphibian King is an Irish company and its currency is Euros. We operate a no hassle no quibble returns policy. Just like in our shop if you don't like or it does not fit, just send it back . (Sorry we cannot take back sale or clearance items). Our Terms & conditions do not affect your statutory rights.
Dispatch PolicyDELIVERY TO THE ISLAND OF IRELAND ONLY (ROI & NORTHERN IRELAND)
Once an order is placed you will receive an email confirming that we have got your order. Within 24 hours you will receive a further email detailing that your order has either been despatched or is not in stock. Orders are processed from Monday to Saturday excluding holidays. Orders received begin processing the next business day.
DeliveryYou will receive further communication via email or by phone to confirm that the order has shipped. This will be within 5 business hours of the order coming through. Orders being shipped to the within the Republic of Ireland will arrive within 24 hours. Shipping times may vary due to availability of goods and external delays. Tracking numbers may be available for tracing orders upon request.
Vat & DutiesOur retail prices are vat inclusive. Normal rate is 21%.
Product InformationAll product information and images are supplied by the relevant manufacturers. While every care is taken to have the most up to date information available we will refund or exchange any product which has been purchased based on a description or image portrayed on our web site provided that the product is unused and adheres to our returns policy.
Privacy PolicyAmphibian King is committed to protecting your right to privacy. At Amphibian King we base our business on the trust you place in us. To process and ship your order, we need your name, phone number, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process subsequent orders more quickly. On occasion we may notify our customers about any special offers. Amphibian King gives you its assurance that it will not pass on any of your information to any third party under any circumstances.
Credit Card SecurityUsing a Credit Card to make purchases via our web site is the most secure way to pay for your items. We have put a number of security steps in place to give you, the customer, total confidence when purchasing your items via our web site. All sensitive information, including personal details as well as credit card information, is kept confidential through encryption(SSL). This means that information can only be exchanged between you and Amphibian King, and that no third party can access this data. A padlock symbol is usually displayed by your browser to show when a page is covered by this security system. We do not retain live records of credit card information on our web servers after the transaction has been completed (i.e. you will need to enter your details each time you book over the Internet).
CookiesCookies are tiny text files, which are stored on your computer. All shopping web sites use cookies and without them the site would not work. You may be prompted to enable cookies, and should do so.
Split ordersIf we are unable to complete your full order immediately the free postage only applies on the second delivery if the value of the second item exceeds €50(Ireland and UK). That is, each delivery must exceed €50 to get free delivery.
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